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Privacy Policy
Last Updated: 29-October-2024

Our Privacy Policy ("Privacy Policy") sets out Our terms, conditions and stipulations for use of Your information on aceplus.in (the "Site"), the ACEplus mobile application(s) (the "Application" or "App") and any features, subdomains, content, functionality, products, services (defined hereinunder "Platform Services"), media, applications, or solutions offered on or through the Site and/or the Application and/or through any modes, medium, platform or format, including through mobile phone, tablets, desktops or other storage / transmitting device (collectively referred to as the "Platform").

In India, the Platform is owned, managed and operated by [Edtalk Edtech Pvt Ltd], a company incorporated under the provisions of Companies Act, 2013, having its registered office at 23E Ahiripukur, 1stLane Green Acres, Kolkata- 700019, West Bengal, India ("ACEplus", "We", "Us", "Our"). These Terms and Conditions apply to all users of the Platform, including without limitation, users who access the Platform through an unique account (“Account”) to register themselves on the Platform as the “Parent” of the “Student” and subsequently register and / or modify users of their Parent Account to learn a subject or a skill ("Learners", “Students”) or users who access the Platform otherwise (collectively referred to as "You", "Your", or "User(s)"). The Users generate usage data (“Usage Data”) that refers to the data collected automatically, either generated using the Platform Service or from its infrastructure (for example, the duration of the visit on the App or Site).

Types of data with collection reason

Personal User Data

The following section details the information collected from the Users and the reason for its collection on use by the Platform:

Parent Data (Name, Phone No, Email Address, Billing Address, Shipping Address, Payment Method) is collected at the time of registration to send notifications of registration, updates, upcoming Zoom Sessions, student’s progress. Some students who play on this Platform are younger than 13 years old and hence we do not encourage students to directly register on our Platform.

Student Data (Name, Date of Birth, Class, School) is collected for awarding the student at various stages of the games. Some of this information will be used as game (eg. Medical Chart, My Home Rules) artefacts which student receives in the end.

Our Platform Service collects the above information from the Parent. It does not knowingly collect any information from the Student.

Usage Data
Usage Data is collected automatically when using the Platform Service on the Platform. Usage Data may include information such as Your Platform’s Internet Protocol address (e.g. IP address), browser type, browser version, the sections of our Platform that You visit, the time and date of Your visit, the time duration on the Platform, unique device identifiers and other diagnostic data. We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Platform, Platform Service, products, services, marketing and user experience.

Usage of Your Personal Data

Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Deletion of Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Platform may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.


Disclosure of Your Personal Data

Law enforcement
Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements
We may disclose Your Personal Data in the good faith in belief that such action is necessary to:

  • Protect Us against legal liability and to comply with a legal obligation
  • Protect and defend the rights of Our property
  • Protect or investigate possible wrongdoing in connection with the Platform
  • Protect the personal safety of Users of the Platform or public

Changes to this Privacy Policy
The rules, policies or guidelines of the Platform’s Privacy Policy is subjected to modification from time to time and the latest copy is hosted at aceplus.in with the Last Updated date. We may update Our Privacy Policy from time to time.

Contact Us
Should you have questions, please drop an email at: info@aceplus.in